Privacy Policy

At Lumin, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered headshot generation service.

1. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Email address
• Name
• Payment information (processed securely through Stripe)
• Profile information

Images and Photos

When you use Lumin, you upload photos of yourself to generate professional headshots. We collect and process:

• Original photos you upload
• Generated headshot images
• Metadata associated with your images

Usage Data

We automatically collect certain information when you use our service:

• Device information (browser type, operating system)
• IP address
• Usage patterns and preferences
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Generate AI-powered professional headshots from your photos
• Provide, maintain, and improve our services
• Process your payments and manage your account
• Send you updates, newsletters, and marketing communications (with your consent)
• Respond to your inquiries and provide customer support
• Detect, prevent, and address technical issues or fraudulent activity
• Comply with legal obligations

3. AI Processing and Image Storage

Your images are processed using advanced AI technology to generate professional headshots. Here's how we handle your images:

• Processing: Images are processed by our AI models to generate professional headshots
• Storage: Original and generated images are stored securely in our cloud infrastructure
• Retention: Images are retained for as long as your account is active or as needed to provide services
• Deletion: You can request deletion of your images at any time through your account settings
• Training: We do not use your images to train our AI models without explicit consent

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (e.g., payment processing, cloud hosting)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to share your information

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure cloud infrastructure with industry-standard protections
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured format
• Opt-Out: Unsubscribe from marketing communications
• Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us at privacy@lumin.ai.

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using Lumin, you consent to the transfer of your information to our facilities and third-party service providers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: